Shipping policy

We are committed to providing you with fast, reliable delivery service. Our shipping model is designed to combine efficient supply chain management with localized fulfillment in the United States. 

Order Processing

After you successfully place an order, we will need 2 business days to process your order. Order processing includes order confirmation, product preparation, and packaging.

Shipping Time

Once order processing is complete, we will promptly arrange for shipment. After the shipment is confirmed, you will receive an email containing the shipping information so that you can track the status of your package.

Delivery Time

After the package is shipped, the estimated delivery time is 3 to 10 business days. The specific delivery time may vary depending on your location and the logistics company's delivery schedule.

Shipping Costs

Shipping Coverage

We currently offer shipping services within the United States. For customers outside the United States, please contact us to confirm whether delivery to your location is possible.

Shipping Delays

While we strive to ensure timely delivery of your package, there may be occasional unforeseen circumstances that cause shipping delays, such as severe weather or customs inspections. We will notify you promptly of any potential delays and work to resolve any issues as quickly as possible.

Tracking Orders

After the package is shipped, you will receive an email containing the tracking number, allowing you to monitor the location of your package in real-time. You can visit this link to check the specific status of your package.

Contact Us

If you have any questions about shipping or need further assistance, please feel free to contact us at support@canvashome.shop. We will do our best to respond to you within 72 hours and address your concerns.